IOLERO Complaint / IOLERO Queja

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Independent Office of Law Enforcement Review and Outreach

COMPLAINT FORM

Thank you for contacting IOLERO. Our mission is to strengthen the relationship between the Sheriff’s Office and the community it serves through outreach and the promotion of greater transparency of law enforcement operations. We take our mission seriously and your complaint is important to us. 

 

BEFORE YOU FILE YOUR COMPLAINT, PLEASE NOTE: 

  1. IOLERO accepts complaints against the Sonoma County Sheriff’s Office. IOLERO does not have jurisdiction regarding complaints against other law enforcement agencies, the courts, or the District Attorney’s Office.
  2. If you have criminal charges pending, we strongly recommend that you consult with your attorney before filing this form with our office.
  3. If your complaint includes a request for monetary compensation, you must request a “claim review” through Risk Management and/or a separate legal action for any relief you are seeking.
  4. You should review our website for additional information, especially the Tabs on our homepage entitled “File a Complaint about the Sheriff’s Office” and “Frequently Asked Questions.” You are welcome to contact our office anytime for help or with additional questions or concerns. 

Anonymous Complaint. IOLERO accepts anonymously submitted complaints.  To file anonymously, leave the “Your Information” and “Your Contact Information” sections on the first page of the online form blank and instead write the word “ANONYMOUS” in the box for “last name”.  IOLERO will provide the complaint to the Sheriff's Office for investigation.  If you file the complaint anonymously, you should still provide an email address to which you want IOLERO’s communications to be sent (it can be a third party email address).  If you choose to not provide any email address, IOLERO will be unable to provide a copy of the complaint to you or follow up with you in the event additional information is needed to process or investigate the complaint.

 

Your Information

Gender Select one
Race or Ethnicity Check all that apply
Disability Check all that apply

Your Contact Information

Do you need an interpreter?
How did you learn about IOLERO? Select One

Attorney's Information

Do you have a criminal or civil case pending?

If you have a criminal or civil case pending, please answer the following:

Have you discussed your decision to file a complaint with your attorney?
Does your attorney want to be the point of contact for this complaint? (If not, you may be contacted directly by the Sheriff’s Office for further information.)

If your attorney will be the point of contact, please provide his or her name and contact information

Information About the Incident

Description of Deputy/s Involved, including Name/s and/or Badge Number/s (if known)

If You Know of Anyone Who Witnessed What Happened, Please Provide His/Her Contact Information

Do you have other information that could help us identify the people and agencies who were involved in the incident? 
Skip this question if your complaint relates to the jail or coroner’s office.
For Example:

  • Can you describe law enforcement uniforms, vehicles, or symbols that you saw?
  • Did an officer/deputy give you a ticket, citation, or paperwork? These documents often say the name of the agency, an officer/deputy’s badge number, and a reference number.
  • Did you recognize an officer/deputy from a previous incident?
  • Did an officer/deputy tell you what department they work for?

Type of Complaint

Check All That Apply

Summary of Your Complaint

Attach any additional pages, photos, or other documents if they will help us process your complaint.

If your attachments are in excess of 100 megabytes, or if you would like provide us with a video, please contact our office at (707) 565-1534 or by email at IOLERO@sonoma-county.org to arrange our receipt of your files.